Terms of service

Terms of Service

Overview

This website is operated under the trade name KYOSTAR by Guangzhou Kosda Auto Parts Co., Ltd.

Throughout this website, the terms “KYOSTAR,” “we,” “us,” and “our” refer to Guangzhou Kosda Auto Parts Co., Ltd.

KYOSTAR provides this website, including all information, content, tools, products, and services available through the website, subject to your acceptance of these Terms of Service and all other policies referenced on the website.

By accessing our website, creating an account, submitting information, or purchasing a product from us, you agree to be bound by these Terms of Service.

These Terms apply to all users of the website, including visitors, customers, suppliers, merchants, and individuals who submit content.

Please read these Terms carefully before using the website. If you do not agree to these Terms, you should not access the website or use our services.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to customers.

Section 1 — Online Store Terms

By using this website, you confirm that you are at least the legal age of majority in your country, state, province, or region of residence, or that you have permission from a parent or legal guardian where required.

You may not use our website, products, or services for any illegal, unauthorized, fraudulent, or prohibited purpose.

You must comply with all laws and regulations that apply in your location, including laws relating to:

• Product importation.
• Vehicle modification.
• Road use.
• Emissions compliance.
• Intellectual property.
• Data protection.
• Consumer transactions.

You must not transmit viruses, malicious software, destructive code, or any material intended to interfere with the website or another user.

A violation of these Terms may result in the suspension or termination of your access to the website or services.

Section 2 — General Conditions

We reserve the right to refuse service, reject an order, restrict access, or cancel a transaction when reasonably necessary, including in cases involving:

• Suspected fraud.
• Payment risk.
• Incorrect customer information.
• Product or shipping restrictions.
• Abusive conduct.
• Violation of these Terms.
• Compliance with legal or carrier requirements.

You agree not to copy, reproduce, duplicate, sell, resell, exploit, reverse engineer, scrape, or commercially use any part of the website or services without our prior written permission.

Headings are included for convenience and do not limit or change the meaning of these Terms.

Section 3 — Product Information and Vehicle Fitment

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, materials, specifications, vehicle applications, engine information, and fitment details.

However, automotive models may vary by:

• Production year.
• Chassis code.
• Engine code.
• Trim level.
• Drivetrain.
• Transmission.
• Regional specification.
• Factory options.
• Previous vehicle modifications.

Customers are responsible for reviewing all product information and confirming vehicle compatibility before purchasing.

If you are unsure whether a product fits your vehicle, contact us before ordering and provide:

• Vehicle year.
• Make.
• Model.
• Chassis code.
• Engine code.
• Drivetrain.
• Relevant vehicle or modification details.

Compatibility with one vehicle version does not automatically mean compatibility with every vehicle that shares the same model name.

Fitment information provided by email or customer service is based on the information supplied by the customer. We are not responsible for an incorrect fitment recommendation caused by incomplete, incorrect, or misleading vehicle information.

Section 4 — Installation and Product Use

Many KYOSTAR products are automotive performance or modification components.

Professional installation is strongly recommended. Certain products may require specialist tools, fabrication, tuning, calibration, software changes, or additional components.

Customers are responsible for ensuring that:

• The installer is appropriately qualified.
• The product is installed correctly.
• All fasteners, connections, clamps, sensors, seals, and supporting components are properly inspected.
• The vehicle is safe to operate after installation.
• The product is used and maintained correctly.

KYOSTAR is not responsible for damage caused by:

• Improper installation.
• Incorrect adjustment.
• Unauthorized modification.
• Incorrect tuning.
• Use of incompatible components.
• Misuse or abuse.
• Accidents.
• Racing or competition use.
• Failure to maintain or inspect the product.
• Installation on an incompatible vehicle.

This limitation does not apply where liability cannot legally be excluded.

Section 5 — Emissions, Road Use, and Legal Compliance

Some automotive performance products may not be legal for use on public roads in every country, state, province, or region.

Certain exhaust, downpipe, intake, emissions-related, or engine-performance products may be intended only for:

• Off-road use.
• Competition use.
• Closed-course use.
• Racing vehicles.
• Vehicles exempt from local emissions or road regulations.

Customers are responsible for checking local laws before purchasing, importing, installing, or using a product.

The availability of a product for sale does not mean that the product is legal for road use in every location.

KYOSTAR does not authorize or encourage any illegal use of its products.

Section 6 — Performance Claims and Results

Any horsepower, torque, airflow, sound, temperature, throttle-response, weight-saving, or performance figures shown on the website are estimates, reference figures, or results obtained under specific test conditions.

Actual results may vary based on:

• Vehicle condition.
• Engine specification.
• Existing modifications.
• Tuning.
• Fuel quality.
• Weather.
• Altitude.
• Installation quality.
• Testing method.

Unless expressly stated in writing, performance gains are not guaranteed.

Section 7 — Product Images, Colors, and Finishes

We make reasonable efforts to display product images, colors, textures, finishes, welds, carbon-fiber patterns, anodized surfaces, and materials accurately.

Actual appearance may vary slightly because of:

• Screen settings.
• Lighting.
• Photography.
• Manufacturing batches.
• Material characteristics.
• Hand-finished surfaces.
• Production updates.

Minor visual variations that do not affect function or fitment are not necessarily considered defects.

Section 8 — Prices and Service Changes

Product prices, shipping charges, promotions, discounts, and availability may change without prior notice.

We reserve the right to:

• Change product prices.
• End promotions.
• Modify product specifications.
• Discontinue products.
• Limit quantities.
• Update the website.
• Suspend or discontinue part of the service.

Price changes do not affect orders that have already been accepted and paid, except where an obvious pricing error has occurred.

Section 9 — Orders and Acceptance

Submitting an order does not automatically mean that the order has been accepted.

An order is accepted when we confirm the order and payment and begin processing it.

We may refuse, hold, or cancel an order where:

• A price or product description contains an obvious error.
• The product is unavailable.
• Payment cannot be verified.
• The shipping address cannot be confirmed.
• The destination cannot be serviced.
• The product cannot legally or safely be shipped.
• The order appears fraudulent or unusually high risk.
• Additional customer information is required but not provided.

If we cancel a paid order before shipment, eligible payments will be refunded to the original payment method.

Section 10 — Billing and Customer Information

You agree to provide complete, accurate, and current information when placing an order.

This includes:

• Customer name.
• Billing address.
• Shipping address.
• Email address.
• Phone number.
• Payment information.
• Vehicle information where applicable.

You are responsible for promptly correcting any inaccurate information.

We are not responsible for delays, failed delivery, additional fees, or losses caused by information entered incorrectly by the customer.

Section 11 — Payments

Available payment methods are displayed at checkout.

Payments may be processed by third-party providers such as PayPal or other payment service providers.

Your use of a third-party payment method may also be subject to that provider’s terms, privacy policy, security checks, and account requirements.

We do not directly store complete payment-card information when payment is processed through an authorized third-party payment provider.

Section 12 — Shipping and Delivery

Shipping origins, processing times, transportation estimates, tracking information, customs responsibilities, and delivery procedures are governed by our Shipping Policy, which forms part of these Terms.

Delivery dates are estimates unless expressly confirmed as guaranteed.

Customers are responsible for providing a complete and accurate delivery address and for monitoring tracking information.

International orders may be subject to customs duties, import taxes, brokerage charges, or other destination-country fees.

Unless otherwise stated at checkout, these charges are the customer’s responsibility.

Section 13 — Returns, Refunds, and Cancellations

Returns, refunds, damaged products, incorrect products, fitment-related returns, order cancellations, and non-returnable products are governed by our Return & Refund Policy, which forms part of these Terms.

Products that have been installed, used, cut, welded, drilled, painted, tuned, modified, damaged, or returned with missing components may not qualify for return.

Customers who order an incorrect vehicle application, size, color, material, or configuration are responsible for return shipping costs where the return is approved.

Section 14 — Optional Tools and Third-Party Services

We may provide access to tools, applications, integrations, payment services, review platforms, shipping services, or other services operated by third parties.

We do not control every third-party service and provide access to such services on an “as available” basis.

Your use of third-party tools is at your own discretion and may be subject to separate third-party terms.

To the maximum extent permitted by law, we are not responsible for loss caused solely by a third-party service outside our reasonable control.

Section 15 — Third-Party Links

The website may contain links to third-party websites.

A link does not automatically mean that we endorse or control the third-party website.

We are not responsible for the content, security, accuracy, availability, products, or practices of third-party websites.

Customers should review the terms and policies of third-party websites before entering into a transaction.

Section 16 — Reviews, Feedback, and User Content

If you submit a review, photograph, installation image, video, suggestion, comment, or other content to us, you confirm that:

• You have the right to submit the content.
• The content is accurate and not misleading.
• The content does not infringe another person’s rights.
• The content does not contain unlawful, abusive, obscene, or malicious material.

Unless otherwise agreed, you grant us a non-exclusive, worldwide, royalty-free right to display, reproduce, edit, translate, and use the submitted content for website, customer-service, and marketing purposes.

We may remove user content that violates these Terms or applicable law.

We will not knowingly create or publish fabricated customer reviews.

Section 17 — Personal Information

The collection, processing, storage, and use of personal information submitted through the website are governed by our Privacy Policy.

By using the website, you acknowledge that certain information may be processed by Shopify, payment providers, logistics providers, analytics providers, and other service providers necessary to complete the transaction or operate the website.

Section 18 — Errors, Inaccuracies, and Omissions

The website may occasionally contain errors relating to:

• Product descriptions.
• Fitment.
• Images.
• Prices.
• Promotions.
• Stock.
• Shipping charges.
• Delivery estimates.
• Technical specifications.

We reserve the right to correct errors, update information, or cancel an affected order where reasonably necessary.

If an obvious pricing or product error affects an order, we will contact the customer where appropriate and provide available options, which may include cancellation and refund.

Nothing in this section limits mandatory consumer rights.

Section 19 — Prohibited Uses

You may not use the website or services:

• For unlawful or fraudulent activities.
• To violate intellectual-property rights.
• To submit false or misleading information.
• To distribute malware or harmful code.
• To collect personal information without authorization.
• To interfere with website security.
• To scrape or copy the website for unauthorized commercial purposes.
• To impersonate another person.
• To harass, threaten, defame, or discriminate against others.
• To attempt an unauthorized transaction or payment.
• To evade product, shipping, or legal restrictions.

We may suspend access or cancel transactions associated with prohibited conduct.

Section 20 — Disclaimer of Warranties

We make reasonable efforts to keep the website available, accurate, and secure.

However, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Except for express product warranties and rights that cannot legally be excluded, the website and services are provided on an “as available” basis.

Nothing in these Terms excludes any guarantee, warranty, remedy, or consumer right that cannot lawfully be excluded.

Section 21 — Limitation of Liability

To the maximum extent permitted by applicable law, KYOSTAR and Guangzhou Kosda Auto Parts Co., Ltd. will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:

• Use or inability to use the website.
• Improper product installation.
• Unauthorized vehicle modification.
• Illegal road or emissions use.
• Customer-supplied incorrect vehicle information.
• Third-party services.
• Delays outside our reasonable control.

We do not exclude liability for fraud, intentional misconduct, death or personal injury caused by negligence where such liability cannot legally be excluded, or any mandatory consumer right.

Where liability may lawfully be limited, our liability relating to a product will not exceed the amount paid for that product, except where applicable law requires otherwise.

Section 22 — Indemnification

To the extent permitted by law, you agree to compensate and hold harmless KYOSTAR, Guangzhou Kosda Auto Parts Co., Ltd., and their employees, contractors, service providers, and affiliates from third-party claims arising directly from:

• Your unlawful use of the website or product.
• Your violation of these Terms.
• Your violation of another person’s rights.
• False information supplied by you.
• Unauthorized or illegal modification or use of a vehicle.

This section does not apply where the claim was caused by our own unlawful conduct or negligence.

Section 23 — Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or removed where necessary.

The remaining provisions will continue in full force and effect.

Section 24 — Termination

These Terms remain effective until terminated.

You may stop using the website at any time.

We may suspend or terminate access where a user violates these Terms, engages in fraud, misuses the website, or creates a legal or security risk.

Provisions concerning payments, intellectual property, liability, indemnification, disputes, and other obligations intended to survive termination will remain effective.

Section 25 — Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies displayed on the website, form the entire agreement governing use of the website and purchases from us.

If there is a conflict between these Terms and a product-specific written term, the product-specific term will apply to that product to the extent of the conflict.

Section 26 — Governing Law and Disputes

These Terms and transactions made through the website are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles.

Any dispute that cannot be resolved through reasonable communication will be submitted to a court with competent jurisdiction in Guangzhou, Guangdong, China, unless applicable mandatory consumer law gives the customer the right to bring a claim in another jurisdiction.

Nothing in this section limits consumer rights that cannot legally be waived or restricted.

Section 27 — Changes to These Terms

We may update these Terms from time to time to reflect changes to:

• Our products or services.
• Business practices.
• Website functionality.
• Legal requirements.
• Payment or shipping arrangements.

The updated version will be posted on this page.

Continued use of the website after an update means that the updated Terms apply from the effective date, to the extent permitted by law.

Section 28 — Contact Information

Questions about these Terms of Service should be sent to:

Trade name: KYOSTAR
Legal business name: Guangzhou Kosda Auto Parts Co., Ltd.
Email: kevinallin@hotmail.com
Phone: +86 152 1720 0002

Business address:
Room 113, 1st Floor, Building 3, No. 668 Xingye Avenue East,
Jiangnan Village, Nancun Town, Panyu District,
Guangzhou, Guangdong 516538, China

This business address is not automatically an approved product return address. Customers must obtain return authorization and return instructions before sending a product back.